Hengtai Alloys Cookie Policy

This Cookie Policy describes the different types of cookies that may be used in connection with the website owned and/or controlled by Tianjin Hengtai Industry & Trade Co., Ltd.(together “Hengtai Alloys”, "we", "us", and "our"). This Policy also describes how you can manage cookies.

It is important that you check back often for updates to this Policy as we may change it from time to time to reflect changes to our use of cookies. Please check the date at the top of this page to see when this Policy was last revised. Any changes to this Policy will become effective when we make the revised Policy available on our website.

We can ensure that your request or query will be handled by our data protection team.

What are cookies and similar technologies?

A cookie is a text file stored by a web server on a computer or mobile device, and the content of a cookie can be retrieved and read only by the server that created the cookie. Cookies are unique to the browser or mobile application you are using. The text in a cookie often consists of identifiers, site names, and some numbers and characters.

Similar to cookies, local shared objects (also called "Flash cookies") and HTML5 local storage store information on your device and can record some information about your activities and preferences.

In addition to cookies, we also use web beacons and pixel tags on this website. A web beacon is usually an electronic graphic image embedded into a website or email to identify your device cookies when you browse the website or email. Pixel tags allow us to send emails in a way that is readable to you and find out whether you opened the email or not. For example, when you receive an email from Hengtai Alloys, it may contain a click-through URL that links to an Hengtai Alloys web page. If you click the link, Hengtai Alloys will track your visit to help us learn about your preferences for products and services and improve our customer service. You can unsubscribe from our emails if you do not want to be tracked via emails.

Hengtai Alloys uses the following types of cookies on this website:

Essential cookies

What are essential cookies and can I reject them?

These cookies are necessary for the website to function and cannot be switched off without affecting the use of the site. These cookies are usually only set in response to specific actions you take on the site, such as setting your cookie preferences or using our live chat to speak to a customer agent. We use these cookies as we believe it is in both our and your legitimate interests to enable the site to function properly. You can set your browser to block or alert you to these cookies, but some parts of the website will not work without them. To learn how to set your browser to block or alert you to these cookies, see here: Internet Explorer (https://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies) > Google Chrome (https://support.google.com/chrome/answer/95647?hl=en) > Mozilla Firefox (https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies) > Safari (https://support.apple.com/en-gb/guide/safari/sfri11471/mac) > Opera (https://help.opera.com/en/latest/web-preferences/).

Why do we use essential cookies?

Typically, we use these cookies to fulfill a specific function on the website, for example, using our customer services live chat tool or retaining search results where you use an internal search function so that if you click on search result links you can then return back to the retained search results.

What data do essential cookies collect and use?

Essential cookies seldom collect and use any personal data, though they may contain an ID code that allows the website to distinguish you as an individual visitor from all other visitors on the website at the same time. These types of unique ID codes are used to maintain a server session to enable the functions you have requested. For example, in the live chat example above, the unique ID would associate with the past customer service chat records.

How long do we retain this data?

Essential cookies are typically session cookies and only retain data for the duration of your visit to the website. But if the cookie is supporting our customer live chat functionality, then the data is stored for longer to remember you on any subsequent return visits.

Do we share any of the data with third parties?

We use third-party website infrastructure suppliers to help us build and manage our website. Additionally, third party suppliers providing services to us on our website have access to the data linked to your cookie ID, for example, our customer service live chat supplier has access to the live chat records linked to your cookie ID so that they can see your previous queries Cookie data is stored securely on these suppliers' servers. Our services providers have been carefully selected and commissioned by us, are contractually bound by our instructions, and will not process your data for any other purposes.